Privacy Policy

Privacy Policy

Introduction

Welcome to https://bbq-frozen-drinks.scoopstorm.com! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. By using our services, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and any interactive features offered through these platforms. It is important to be aware that this privacy statement does not extend to external links or third-party applications accessed from our site, as they have their own privacy policies governing data collection.

Processing Activities

This document outlines the ways in which we process personal data when you engage with us:

  1. Account and Service Access: When you create an account, log in, or use our services, we collect and store basic account information, such as your user name and email address.
  2. Payment Transactions: We securely process payment information, including card details, for purchases made through our platform.
  3. Communication: You may receive communications from us, including promotional emails, newsletters, or SMS messages, if you have opted in to receive them.
  4. Website Interaction: We track user behavior on our website using analytics tools and cookies (as detailed below) to enhance your experience and understand visitor trends.
  5. Product Engagement: We collect data about the products you interact with, including any purchases or product reviews you provide.

Personal Data Collection

We gather various types of personal information, which can be categorized as:

  • Account Information: User names, email addresses, and passwords.
  • Payment Details: Credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Records: Transaction history and payment method preferences.
  • Purchase Data: Items purchased, quantities, and purchase frequency.
  • Mobile Device IDs: Unique identifiers from your mobile device to enable personalized experiences.
  • Location Information: IP addresses and GPS data (when sharing location services permissions).
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Data: Information shared when you interact with our social media accounts.
  • Product Preferences: Your choices regarding product customization or recommendations.

We obtain this data through direct user input, automated systems, and third-party sources who share personal information in compliance with their privacy policies.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience and gather analytics data:

  • Strictly Necessary Cookies: These ensure basic functionality of our website, such as allowing you to log in.
  • Preference Cookies: Tailored settings and preferences are saved for personalized experiences.
  • Analytics Cookies: Used to track website usage and performance metrics to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your cookie preferences.

Data Retention and Deletion

We retain personal data for the duration required by applicable laws or for legitimate business purposes. Once the purpose for data retention is fulfilled, we securely delete or anonymize the information. Please note that different jurisdictions have varying data retention laws, and we comply with these requirements.

Security Measures

We prioritize the protection of your data through robust security protocols:

  • Data Encryption: All sensitive data, both at rest and in transit, is encrypted to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not intentionally collect or target personal information from children under the age of 18. If you believe we have collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you are entitled to certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data if there is no valid reason for retaining it.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or withdraw consent for specific purposes of data processing.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

For any questions, concerns, or requests related to privacy and data protection, please contact us:

We value your trust in our commitment to protecting your privacy. This policy is designed to ensure transparency and accountability in handling your personal data.